Privacy Policy
Last updated: June 2026
This Privacy Policy explains how CrestWaveGlobal collects, uses, discloses, and protects your personal information when you use our trading platform and website.
1. Information We Collect
When you register for an account, we collect personal information including your name, email address, phone number, and residential address. We also collect financial information necessary to process deposits and withdrawals.
We automatically collect certain technical information when you visit our platform, including your IP address, browser type, operating system, device information, and usage patterns.
2. How We Use Your Information
We use your information to:
- Create and maintain your trading account
- Process transactions including deposits and withdrawals
- Verify your identity and comply with regulatory requirements
- Provide customer support and respond to inquiries
- Send important account notifications and updates
- Improve our platform and user experience
- Detect and prevent fraudulent or unauthorized activity
3. Data Protection
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, secure server infrastructure, and strict access controls.
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our platform and conducting our business, provided they agree to keep your information confidential.
We may disclose your information when required by law, to enforce our terms and conditions, or to protect our rights, property, or safety.
5. Cookies
Our platform uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can control cookie preferences through your browser settings. Please refer to our Cookie Policy for more information.
6. Your Rights
You have the right to access, correct, update, or delete your personal information at any time through your account settings. You may also contact us to request a copy of the data we hold about you. We will respond to your request within a reasonable timeframe.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by email notification. Your continued use of the platform after changes constitutes acceptance of the updated policy.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us.